Interlibrary Loan Request

Interlibrary Loan Service

If you’re looking for an item that Georgina Public Library doesn’t own, we may be able to borrow it for you from another library system through Interlibrary Loan (ILLO).

Before you make a request to borrow from another library system, make sure you’ve checked to see if we have it in our catalogue.  We cannot borrow an item from another library if we own it ourselves.

Each library system chooses their own parameters around what they will or will not lend out.  Once you have submitted your request, we will search to see if the title is available and then it is up to the loaning library to accept our request and send a copy of their material.
We can request most books that:

  • are not owned by Georgina Public Library
  • were published more than 12 months ago
  • are available for loan from another library system

While all libraries have their own rules, often they will normally not lend the following:

  • Books published within the last 12 months
  • eBooks or eAudiobooks
  • Textbooks or course materials
  • Reference or non-circulating items
  • Rare, archival, or Local History materials

If the title is too new, please use our Suggest a Purchase form.

To make a request for an Interlibrary Loan, you need a valid Georgina Public Library card.

You can submit a request by speaking with staff in person, over the phone, or by logging in to the Self-Serve Portal.

To help us locate your item quickly, please include as much information as possible (title, author, ISBN, format, and publication year).

We have recently migrated our Interlibrary Loan software along with the rest of the connected library systems across Ontario and transitioned to the new platform.

For patrons who are interested in having access to the Self-Serve Portal, please fill out a request form. Once received, staff will contact you to have an account created.

Note that interlibrary loan requests are limited to 3 active requests per account at a time.

Arrival times vary depending on the lending library. Most items arrive within 2–6 weeks.

We will contact you as soon as your ILLO is ready for pickup. Once the requested item is available at your designated pick-up location, prompt pick-up ensures that you will have the maximum borrowing time set by the lending library system.

Loan periods are set by the lending library, not GPL.
Some items may come with restrictions, such as “no renewals” or “in-library use only.”

Renewals

To renew an item, speak with library staff or send an email to @georgina.ca several days prior to the due date of the item to request a renewal. The request will be forwarded to the lending library system and they will determine whether they will permit a renewal – this is not a decision made by the Georgina Public Library.

You cannot renew an item through the Self-Serve Interlibrary Loan portal.

  • ILLOs must be picked up at the branch you selected.
  • Items will be held for 7 days.
  • If you no longer need the item, please let us know as soon as possible so we can return it.

  • You may return the item to any of our locations.
  • Do not remove any special cards or identifying strips or paper.
  • Do not return it to another library system.

Replacement or repair charges are set by the lending library and must be paid in full by the patron.

Questions?

Email illo@georgina.ca or visit any branch and ask for assistance.

Contact Us

Georgina Public Library
90 Wexford Drive
Keswick, ON, L4P 3P7

Telephone: 905-476-5762

Email: eServices@georgina.ca