Library Curbside Pickup

While our library branches remain closed to public access, we are happy to announce that curbside pickup is now available at all three GPL branches. 

You are able to submit requests at any time by placing holds through our online catalogue or by calling a library branch and leaving a message. You will be able to keep express movies for one week and all other items for four weeks.

*For the safety of staff and other patrons, we ask that you do not use this service if you feel unwell, or if any member of your household is sick or in isolation. Thank you.

How It Works

3. Visit us for a pick up

We will have a tables and tents set up outside at each of our three branches.  Signage will be put up to guide you during the pickup process.  

• If you do not have a cell phone, please call us from home to let us know you are on the way. When you arrive, please knock loudly within the square of tape on the window beside the entrance door so we know you are there.
• If you have a cell phone, please call us from the parking lot to let us know that you have arrived.
• When you arrive at your chosen library branch for the time slot that was given to you, we will be waiting for you.
• Park and walk up to the library branch's curbside pickup zone (a tent with a table inside it) at your scheduled time to pick up your items.
• *Curbside pickup zones:
• Keswick Branch: Outside of Ice Palace Entrance--West side of building or ring the doorbell located on the wooden easel beside the pickup table also located on the west side of the building,  outside the doors to the Ice Palace. 
• Peter Gzowski (Sutton) Branch:  Public entrance--East side of the building
• Pefferlaw Branch:  Public entrance--South side of the building

*Be aware that people also use the entrances at Pefferlaw and Peter Gzowski (Sutton) Branches to return material in the drop boxes. The drop box at Keswick Branch is not located near the pickup table.

• If no one is in front of you when you arrive, come up to the table at the door.  If someone else is picking up an order when you arrive, please wait at a distance of 2 metres (6 feet).
• Place your library card on the table with the card number facing up.
• Step back from the table by 2 metres (6 feet). Our library staff member will then come out of the branch, check your library card number (contactless), and place your items on the table for you to pick up.  We are using new bags only for your items.
• Once the staff member is back inside the building, you can then step forward, pick up your library card and your items, and then you are ready to go.
• After you leave, staff will wipe down the table with disinfectant before serving the next person.

*Please note we will not be accepting returns at the pickup tables. Returns will go into the drop boxes. Alongside these processes come physical distancing policies and shorter hours of operation.

Curbside Pickup Schedule

No limit on the number of Express DVDs that can be checked out at one time. Borrow Express DVDs for seven days. All other materials for a month.

Drop Box Returns

Drop boxes at all our branches are now open seven days a week.

While we are not charging overdue fines for the time being, please try to return your items on time, so that others may borrow them.  You can borrow Express items for one week and all other items for four weeks.

If you have a curbside pick-up booked, you are welcome to return your items in the drop box at that time. Please return the items first through the book drop and then go to the table.  Do not place items you are returning on the table.  Safety protocols require that staff do not handle returned material for three days.